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FAQs
FREQUENTLY ASKED QUESTIONS
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What services do you offer at your auto repair shop?We provide a wide range of services, including oil changes, brake repairs, engine diagnostics, alignments, tire repair/replacement, and more.
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What are your operating hours?We are open Monday through Friday from 8:30 AM to 6:00 PM. We are closed Saturdays and Sundays.
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Do I need to make an appointment for service?Yes, appointments help us ensure we get work completed in a timely manner.
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Do you have a waiting room I can use while my vehicle is getting repaired?Yes, while we do have a small waiting room, most customers choose to drop their vehicles off for the day to ensure we have adequate time to accurately diagnose and repair.
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What types of vehicles do you service?We service all makes and models of cars, trucks, and SUVs, both domestic and foreign.
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How do I schedule an appointment?You can schedule an appointment by calling us at 616-874-8841 or by visiting our website and filling out the appointment form.
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Are your mechanics certified?Yes, our mechanics are ASE-certified and/or State certified and have extensive experience in the automotive repair industry.
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Can you provide a cost estimate before starting work on my vehicle?Yes, we provide detailed cost estimates before any work is performed. No repairs will be done without your approval.
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Can I provide the parts for you to install on my vehicle?We do not install customer-provided parts in most circumstances.
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Do you provide a loaner car?We have loaner cars available upon request and availability.
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How often should I have my oil changed?Depending on your vehicle’s specifications and driving conditions, it’s recommended that you change your oil every 3,000 to 5,000 miles.
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What are the signs that my brakes need to be serviced?Common signs include squeaking or grinding noises, a spongy brake pedal and reduced braking performance.
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Can you help with tire replacements and alignments?Yes, we offer tire sales, replacements, rotations, and alignments to ensure your vehicle is safe and road-ready.
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Do you handle engine diagnostics and repairs?Yes, we have advanced diagnostic tools to accurately identify and repair engine issues.
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Can I bring a vehicle to you to inspect before I purchase it?Yes, we can inspect and advise you on your upcoming vehicle purchases.
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Do you provide towing?We do not, but we work closely with local companies and can provide you with their contact information if needed.
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What payment methods do you accept?We accept cash, checks, credit cards, and debit cards.
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How can I contact you for more information?You can reach us by phone at 616-874-8841, email at info@lakesidecarco.com, or through our website’s contact form. We’re here to help with all your auto repair needs.
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